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Eslin S
1 reviews | Active since Jul 2019
01 Apr 2020, 13:27
Struggle to downgrade package for 3 days
Struggle to downgrade and the watchapp computer thing is a waste of time,for a big companie to put that out to assist clients....I try to phone all contact numbers and don't get response and my money I dail was a waste .....
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
01 Apr 2020, 13:34Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 Apr 2020, 13:34
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Eslin S's updateReviewer Update
01 Apr 2020, 13:36I already pay for the downgrade package ....
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Eslin S's update01 Apr 2020, 13:36
Reviewer Update
I already pay for the downgrade package ....
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Eslin S's updateReviewer Update
01 Apr 2020, 14:47Hi I now the conditions ,and was struggling to downgrade from the 29 March 2020 hence the reason I think I need to report this bad service and this bad watchapp chat you have ...I cannot pay for full package because you have bull**** on the TV for me to pay full....please will change my package to DStv compact that is R399....If you have a Freindly platform who help clients I would not be in this .....and please I will escalate this matter to ENCA because this is also ripping the poor ...
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Eslin S's update01 Apr 2020, 14:47
Reviewer Update
Hi I now the conditions ,and was struggling to downgrade from the 29 March 2020 hence the reason I think I need to report this bad service and this bad watchapp chat you have ...I cannot pay for full package because you have bull**** on the TV for me to pay full....please will change my package to DStv compact that is R399....If you have a Freindly platform who help clients I would not be in this .....and please I will escalate this matter to ENCA because this is also ripping the poor ...