Stressful and poor customer service

Extra charges that we do not know of where added on our account. These include compact plus , premium charges, and insurance policies (this is not the first time they charge us for insurance we did not take!). The only thing we should be charged for is the compact subscription and shownax add on!

I reached out to them and was met with horrible customer service - absolute rudeness and frustration- from a Nomthandazo on the online help centre. Social media is also not helpful.

I do not know why I have to go through all this frustration and lengths to fix an error from their side.

Dstv needs to do better! The least you can do is to treat the few customers you have left a little better.