1 reviews | Active since Oct 2016
StreSSed as a result of the wrong addreSS!!!!!!!!!!!!!!
<p>I have reached a place where i just want to collect the decoder that was delivered to the wrong address and dump it at the Multichoice head office because i dont want anything to do with DSTV at this point. I got debited a pro rata amount for something i have not even recieved. What are those charges for when i have been caling everyday to get DSTV to deliver my decoder to the correct address. This issue is becoming a job as every morning the first thing i do is call DSTV, then i get sent from pillar to post. My time, my airtime... Im tired of empty promises. And now im being ******. This is just too stressful. No one is even empathetic or apologetic. I would think a company of this magnitude would realise that customer service and word of mouth are a huge factor in obtaining and maintaing a relatioinship with their customers. Im on my last leg. I just dont want to do this anymore.</p>
Dear Keagile
We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Keagile
We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
