AV
Andries V

1 reviews | Active since Jan 2011

26 Oct 2015, 12:01

STREAMLINE AND INFORMATION INCORRECT

I have DSTV Premium, with HD and PVR functionality. I am also registered on DSTV Self Service, as well as Boxoffice and all other platforms. But Unfortunately I am one of those lucky ones where I am unable to watch live streaming. As a result I have missed out on a lot of the Rugby matches. Why? Well Please answer DSTV as I called the call centre. They do not deal with Website Problems, I have to email them. I have mailed them... Twice... Three Weeks ago... Response? None. When I try and watch live streaming, it asks me to link my SC - IT IS LINKED! When I try and make payments on Self Service, it either gives me the wrong amounts or does not allow me to make payments. For some Reason, DSTV is so bad that NEDBANK Internet banking don't even allow EFTs!<br> <br> WAKE UP MULTICHOICE - YOUR SERVICES SUCK! Unfortunately you have the monopoly in this business and we ARE FORCED to deal with you!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Nov 2015, 09:50
Official
Hello AndriesVent,

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

We have escalated your enquiry to our online technical department for urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as possible.

Here are our touch points:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards
Elna

Best regards,