Streaming Services

Most Pathetic unorganized, fragmented service in SA. I purchased 1 Streaming Service online and Paid for it on the 2nd of Dec 2021 and there was a glitch on their side and the system added two streaming services. On the 4th of Jan I paid the full amount for another month of my streaming service and my services were disconnected on the 5th of Jan, I logged my first ticket on the 5th of Jan which I was told would be resolved in 24 hours, that was not the case, Second Ticket on the 10th of Jan technical services deleted both of my "Products" and ended my services for good. on the 12th of Jan, my third ticket was attended to by a very helpful Jacqueline L and my services were reconnected 2 hours after our interaction via DSTV Chat. on the 14th of Jan my services were stopped again and when I raised my 4th ticket, the agent tells me I owe R290.25 in order to reconnect my streaming service. This is a joke of a service and purely pathetic monitoring services of billing. I have paid for a month of Service and so far received 2 days of this since the 4th of Jan.