AT
Andrew T

1 reviews | Active since Mar 2021

28 Jul 2023, 09:34

Streaming service; call center unable or unwilling to help

Wow. 8 calls to your call center and still no resolution for me trying to sign up for your streaming service. Each call ending by being cut off. Each subsequent call requiring the whole situation to be explained again. And the sass you receive from your agents leaves you wondering whether they are doing you the favor. Poor poor service

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jul 2023, 09:49
Official
Hi Derinda, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team