LM
Lee M

1 reviews | Active since Apr 2022

12 Apr 2022, 20:08

Streaming package nightmare

Signed up for the streaming package,everyday I have to call in and do the live chat for them to turn on my dstv only for it to be switched off the next morning again. Keep getting messages to say that the payment is missing. The matter has been escalated so many times and so many false promises. Pathetic call centre agents, that put you on mute and doesn't come back to you.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Apr 2022, 20:58
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

LM
Lee M's update18 Apr 2022, 11:38
Reviewer Update
Hi Thanks for the reply ,it work for a few days and it is off again,can you please correct the issue and turn my dstv on again.


LM
Lee M's update18 Apr 2022, 11:39
Reviewer Update
I was waiting for someone to atleast get back to me as usual nobody returns my calls or follows up with my issue