DR
Don R

1 reviews | Active since Dec 2022

10 Dec 2022, 18:54

Streaming Limit Reached - really?@!

Streaming service terrible. Cannot be worse. God help help you if DSTV decided there is a streaming conflict and that you have reached your streaming limit. What?! No one else uses my service... yet I seem to often reach my "streaming limit" - what BS?@!

0
Replies (3)
DR
Don R's update10 Dec 2022, 19:55
Reviewer Update
...for my own sanity I decided to simply cancel DSTV and request a pro-rata refund of my annual fee paid in October. May I never cross paths with DSTV again for my own health's sake. Oh, and I put a sell order in for my DSTV shares I hold. Good riddance. DSTV done.
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Dec 2022, 20:24
Official
Hi Don Richter, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Dec 2022, 14:26
Official
Hi Don Richter, 

We tried to call you to no avail.

At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.   

Our records show that your request has been actioned already. 

Please reply with a suitable time to contact you should you need further assistance. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,