JF
Jacques F

1 reviews | Active since Sept 2020

07 Dec 2024, 16:40

Streaming issues

Activated my account after 5 years to be able to watch supersport been active now for 1month today i can not stream at alll keep getting black screen my internet is 100%at home no issues with streams on other apps , but dstv stream keeps black screening , I have now phoned them 3 times on the 3rd phone call they tell me i dont have an account , after a discussion they link something but still the same issue all supersport tream channals black screening

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Dec 2024, 17:44
Official
Hi Jacques, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team
JF
Jacques F's update08 Dec 2024, 10:41
Reviewer Update
Multichoice responded they fixed something in the back ground , today all seems normal again , Thank You
JF
Jacques F's update08 Dec 2024, 14:58
Reviewer Update
Same issues again it seems as soon as the streams gets busy then it black screens , SA blitzboks sevens black screening and now F1 all the mayor events with lots of viewers u watch couple seconds then black screens