MK
Martin K
1 reviews | Active since Feb 2018
29 Jul 2022, 09:34
Streaming issue
While trying to stream, I get error messages when using laptop and Google chrome via internet “Sorry, we’re unable to play this video right now, something went wrong on our side”. I have reported this many times since 6 Jul and not getting in luck. Why errors with DSTV and not with others like Netflix? I have had my speed tested while getting the error showing and it was 31.36Mbps download and 8.99 Mbps upload. I have cleared my cache – no luck, they have synchronised – no luck.
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DStv (MultiChoice)'s replyOfficial
29 Jul 2022, 09:36Hi Martin Kietzmann,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply29 Jul 2022, 09:36
Official
Hi Martin Kietzmann,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,