NM
Nathan M
1 reviews | Active since May 2016
04 Nov 2022, 13:05
Streaming error still not fixed.
Yeah, you see. I now have to write a new complaint because you still haven't fixed my complaint which I logged a week ago or so.
The problem still persists, where the streaming limit error keeps popping up.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
04 Nov 2022, 14:35Hi Nathan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Nov 2022, 14:35
Official
Hi Nathan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
05 Nov 2022, 13:01Hi Nathan,
We have tried to contact you on the number: *** to no avail, please provide us with an alternative number and suitable time we can contact you on.
Kind regards,
DStv: Hello Peter Team
We have tried to contact you on the number: *** to no avail, please provide us with an alternative number and suitable time we can contact you on.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Nov 2022, 13:01
Official
Hi Nathan,
We have tried to contact you on the number: *** to no avail, please provide us with an alternative number and suitable time we can contact you on.
Kind regards,
DStv: Hello Peter Team
We have tried to contact you on the number: *** to no avail, please provide us with an alternative number and suitable time we can contact you on.
Kind regards,
DStv: Hello Peter Team
Best regards,
NM
Nathan M's updateReviewer Update
05 Nov 2022, 19:49Yeah, if you had bothered to read my comment on my last complaint you would have learnt that I am deaf and don't take calls.
But it does seem like you have fixed the problem. I don't think you are terrible people, I just think you don't really care about customers. You've been trained that way, the fault lies with DSTV management.
As I say you have a really good product, but you seem very intent on making it an unpleasant experience for your paying customers. It's hardly surprising people don't want to pay for such bad service.
But it does seem like you have fixed the problem. I don't think you are terrible people, I just think you don't really care about customers. You've been trained that way, the fault lies with DSTV management.
As I say you have a really good product, but you seem very intent on making it an unpleasant experience for your paying customers. It's hardly surprising people don't want to pay for such bad service.
NM
Nathan M's update05 Nov 2022, 19:49
Reviewer Update
Yeah, if you had bothered to read my comment on my last complaint you would have learnt that I am deaf and don't take calls.
But it does seem like you have fixed the problem. I don't think you are terrible people, I just think you don't really care about customers. You've been trained that way, the fault lies with DSTV management.
As I say you have a really good product, but you seem very intent on making it an unpleasant experience for your paying customers. It's hardly surprising people don't want to pay for such bad service.
But it does seem like you have fixed the problem. I don't think you are terrible people, I just think you don't really care about customers. You've been trained that way, the fault lies with DSTV management.
As I say you have a really good product, but you seem very intent on making it an unpleasant experience for your paying customers. It's hardly surprising people don't want to pay for such bad service.
NM
Nathan M's updateReviewer Update
05 Nov 2022, 19:51Well, the channels are good but the software is very outdated. You also made life hard for yourself and customers by enforcing a 1 stream limit. You should have made it look at IP address. Yeah, you messed up by enforcing a 1 stream limit that creates problems for your paying customers.
NM
Nathan M's update05 Nov 2022, 19:51
Reviewer Update
Well, the channels are good but the software is very outdated. You also made life hard for yourself and customers by enforcing a 1 stream limit. You should have made it look at IP address. Yeah, you messed up by enforcing a 1 stream limit that creates problems for your paying customers.