DS
Dennis S

1 reviews | Active since Jan 2019

07 Mar 2023, 11:52

Stop ******** people and unblock my channels

Good day on the 5th I received an SMS that I have to pay R330 but ignored the SMS as I know that I only pay R89 as I have contract and pay with debit order/stop order and subscribed to dstv access.then yesterday to my suprise my channels where blocked then thats when I realise that there a problem. I only realised that my dstv was upgraded yesterday wich I don't have any ideas of,i called morethan 3 times without any help. And what makes me angry is that now I have to pay ridiculous amount of money(R240)which I dont even have. Please multi choice unblock my channels as I have paid I always pay I never missed any payment for the past decade. My I'd number is *** Contact ***

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Mar 2023, 12:02
Official
Hi  Dennis, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.


 Kind regards,
DStv: Hello Peter Team 
DS
Dennis S's update07 Mar 2023, 20:30
Reviewer Update
Still waiting for feedback
DS
Dennis S's update07 Mar 2023, 20:30
Reviewer Update
Only channel 100 is playing while I've paid😭😭