MK
Marius K
1 reviews | Active since Feb 2010
22 Apr 2015, 19:13
STOP INCREASING THE VOLUME DURING COMMERCIALS!!!!!
STOP INCREASING THE VOLUME DURING COMMERCIALS!!!
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
23 Apr 2015, 11:04Hello mariuskoen,
We are aware of the frustrations experienced by customers regarding advert volume level and we are busy engaging with the advertising industry on the matter.
Unfortunately, there is only so much we can do to control these levels as the adverts are submitted to us in a certain format. It may take some time to readjust the levels, so please bear with us.
Thank you for taking the time to point out our service successes, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We are aware of the frustrations experienced by customers regarding advert volume level and we are busy engaging with the advertising industry on the matter.
Unfortunately, there is only so much we can do to control these levels as the adverts are submitted to us in a certain format. It may take some time to readjust the levels, so please bear with us.
Thank you for taking the time to point out our service successes, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply23 Apr 2015, 11:04
Official
Hello mariuskoen,
We are aware of the frustrations experienced by customers regarding advert volume level and we are busy engaging with the advertising industry on the matter.
Unfortunately, there is only so much we can do to control these levels as the adverts are submitted to us in a certain format. It may take some time to readjust the levels, so please bear with us.
Thank you for taking the time to point out our service successes, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We are aware of the frustrations experienced by customers regarding advert volume level and we are busy engaging with the advertising industry on the matter.
Unfortunately, there is only so much we can do to control these levels as the adverts are submitted to us in a certain format. It may take some time to readjust the levels, so please bear with us.
Thank you for taking the time to point out our service successes, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert