JV
Jana V

1 reviews | Active since Mar 2023

29 Mar 2023, 13:39

Stop harassing me with Marketing phone calls!

How do I get Multichoice / Dstv or any of their subsidiaries or affiliates or agents or subcontractors to STOP PHONING ME to reactivate my Dstv subscription?

I have cancelled my subscription. I DO NOT want to reactivate it - I have told the telemarketers so. I have requested numerous time that they remove me from their marketing list - no success

I have blocked more than 25 different Multichoice / Dstv numbers - they just phone from yet another number.

I receive an average of 3 calls a week sometimes 3 calls in ONE DAY! All from different numbers.

PLEASE - I beg you - please stop harassing me!

Forget my telephone number!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Mar 2023, 13:43
Official
Hi  Jana, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
JV
Jana V's update30 Mar 2023, 12:29
Reviewer Update
I haven't received a reply from Multichoice . Except this meaningless automated response

No response to my complaint email.

Receives yet ANOTHER marketing call this morning from *** that I blocked

Please STOP phoning me
JV
Jana V's update30 Mar 2023, 12:31
Reviewer Update
AUTO RESPONSE

Thanks for getting in touch with DStv - your query has been logged and your reference number is ***7.

Here is the reference nr of my email complaint.
I have not received a reply.