Stop employing *********** consultants!!!!

It's either one of two things... ALL consultants are *********** and need some serious training on how to check account details on their system or they are robbing their customers and charging them extra for "overdue" accounts. since last year i had "overdue" accounts due to a consultant not cancelling the extra account that we had and therefore our account went in arrears as we obviously did not pay for the other account thinking that they cancelled it as agreed. we paid off the arrears amount but still they say we are owing them. Just to mention some instances since July until today, 13 August.... On 8 July 2019 i spoke to Karabo Monyeserai after my DSTV got cut once again after making FULL payment!! according to Karabo my account was in arrears with R758 and once that payment has been made my account will be up to date and i will then only pay my monthly price lock amount of R959.. great, payment done same day and DSTV was switched back on. To my surprise.. my DSTV was switched off again on 16 July.. this time i spoke to some kind of Manager.. Jacquile / Jacquilene Naicker and this time my account is in arrears with R1800 and needs to be paid immediately to switch DSTV on. the fool i am, i paid the money. 31 July.. same story. DSTV off, this time i spoke to Sokhile and according to him my DSTV is now in arrears with ONLY R437.63 and then it will be TOTALLY up to date until end of August because i paid more then i was suppose to which actually made total sense seeing that i paid so much in July already. Today, 13 August my DSTV is switched off again... why am i not surprised! This time I'm talking to Millicent Moloi.. telling me that my account is in arrears of R692.13 and promise that if i pay this amount my DSTV will for sure be up to date.. what i fool i am to believe some consultant that surely don't know what she is talking about. Nevertheless i had to make the payment as i have tenants that's also connected to the DSTV. After payment has been made i phoned them back to switch DSTV on.. this time i am talking to Muzi.... and guess what Muzi is telling me??? that my account is still in arrears.. with another R686.04 rand. and he promise that after i pay that my account will be totally up to date.... wonder how long this is going to go on????? i Can't wait for my price lock to end so that i can cancel this stupid DSTV that rob people of their money. Now i will see if someone will phone me and try and sort this out once and for all seeing that the consultants they hire to deal with customers are clearly not competent enough to do their jobs. I need a Manager (not a Consultant) to phone me and and explain to me why my account is in arrears for a year and i need a break down emailed to me. If not, i will definitely take this matter further