lM
lindelani M

1 reviews | Active since Oct 2013

06 Aug 2016, 10:15

****** Lnb

<p>I'm so frustrated and don't even know who to turn to anymore . 3 weeks back multichoice installer was dispatched to my house to do an installation. </p> <p>after completion they guys that were there **** installation i noticed later that they took my old twin LNB and i called them immediately on monday to be told that the installer didnt report for duty however the owner of the company Philly promised to call me back with feedback . i have been waiting and end up calling an to be told the LNB is inside one of the cars the guys will bring it to me. i have been caling every now and then and the owner keeps on saying that he told them to bring it to me . </p> <p> </p> <p><br />Someone help as this ******* also wanted coldrink from and i wonder how they operate and if i'm the only one to complain about them. I'm so frustrated as it seems as if the owner aslo doesnt take clients seriously . he sent me an sms sayin the guy who is supposed to bring it back will bring it back and i should call him. i mean really why did they take it in the first place cus its not theirs .Please help.</p> <p> </p> <p><br />Regards </p> <p>Lindelani</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Aug 2016, 10:23
Official

Dear Lindelani

We acknowledge receiving your enquiry. We will look into it and provide feedback as soon as possible.

Regards

Multichoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Aug 2016, 10:43
Official

Dear Lindelani

We tried contacting you several times today around 12:30 pm to no avail. We have referred your enquiry to the relevant department for further assistance in this regard.

They will contact you directly with your concerns.

Regards

Elna

Best regards,

lM
lindelani M's update08 Aug 2016, 10:53
Reviewer Update

Hi Elna .

Thank you for getting back to me.

I would really appreciate it if this can be resolved urgently .

Regards

Lindelani