STOLE MY MONEY

I cancelled my price lock a month in advance and also called 3 time to make sure it was cancelled, I even got an SMS stating that it is cancelled and that no money will be deducted, on the 27/12/17 they took R899.00 of my bank account, last week they paid me back R301.80 after I made 6 calls, every time I have to hold on for hours to get answer, there seems to be no manager because you never get to speak to anyone, last week they told me they will refund me R597.20 by 11/1/18 surprise surprice no money in my account. Today they told me they will refund +/-R400.00. there is a balance of +/- R180.00 left CREDIT on my account, wanted to know when I will join again then I can use it, I WILL NEVER EVER JOIN DSTV AGAIN they stole my money, my advice to anybody that want to cancel there DSTV is to go stop it 2 months in advance by the bank and then transfer the last 2 months to them, they are quick to take your money but when they have to give it back after *****ing it there is always a story.