Stole money out of my account

Account closed on 9 June : Refno: ***.<br> 6 August amount of R1628 debitted from my account.<br> Called on 7August: Ref no: ***0-I12<br> Was told by Thando Masilela that funds will be returned in 30 days.<br> <br> 30 days has passed and the funds has not been returned.<br> Yesterday the idiot I spoke to were trying to tell me that I did not close my account.<br> Her name was Luvhelani Mavhenga and she cut me off before giving me a ref number.<br> <br> When will the funds be returned?<br>