1 reviews | Active since Nov 2020
Still waiting on payment to be allocated ****ED.
On the 11th subscrptions was paid on my behalf by my brother, no reference was used these only a tracking ID from discovery bank.
I have been calling multichoice from the 11th so payment can be allocated however I haven't been helped instead subacriptions gets disconnected every after 2nd or 3rd day and I continuously have to call the call centre to gey it reconnected and not to mention continuousuly have to repeat the same story over and over again and beinf told the same thing over ans over again that it will be escalated.
It was first escalated to the billing department then to unallocated however the only feedback I have received was to confirm the proof of payment beinf received by them then it was quite. Im tired and very livid.
Payment of R1 003.56 was paid on the 11th and nothing has been done, called yesterday services were connected and today got switched off called again now they saying system is not allowing them to connect the services.
I'm not happy what so ever.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
