JC
Juanita C

1 reviews | Active since Sept 2014

15 Jan 2016, 18:30

Still Waiting for you to Pay Back My Money

I have spent so much time and money on the phone with you trying to get the money back that you took from me in December, for NO REASON. You left me out of pocket at the worst time of the year, where every cent is accounted for and your actions literally forced me into overdraft!!!! <br> <br> You have made so many promises that my money will be paid back to me, and it still has not. Today after posting on your Fb page, your mediocre reply is that I wait another 14 days. I am not doing that. I demand my money back today!!! As well as compensation for this terrible ordeal that you have put me and my family through!! If not, I can assure you, this is just the beginning of our very tumultuous relationship!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Jan 2016, 10:13
Official
Hello Ceaserch,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team