AL
Amosly L

1 reviews | Active since Jun 2012

15 Mar 2016, 18:25

Still waiting for thabo's call back

I can't believe we being ignored like this ...3 weeks and we still waiting um high earned client but the service is bad.....I feel

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Mar 2016, 16:36
Official
Hello Amoslyn@ ,

It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.

We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.

@DStvcare (twitter)
DStv (Facebook)
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DStv forum
www.dstv.com

Regards
Ernest