WF
Walter F

1 reviews | Active since Aug 2011

24 Nov 2015, 15:29

Still waiting for response on previous report

I am still waiting for response on previous complaint?<br> <br> And when are you fixing your website so that we can activate and deactivate subscriptions on the DSTV website without having to phone DSTV everytime?<br> <br>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Nov 2015, 13:09
Official
Hello walterferreira,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team