Still waiting for my money to reflect - being pushed from pillar to post!

<p>DSTV's service gets worse and worse. Since the beginning of last week I have tried to get the money that I paid into the Box Office Account to reflect. I have been sent from pillar to post with still no answer. PayU has even come back to me and them to show that the transaction was successfully processed on the 1st of July. And all I get from DSTV is "this has been sent to our Finance Department". It was sent last week to the "Finance Department" and nothing has happened! Worse still, I get emails from their service desk asking me to action the request! Duh...I am the client, not the Finance Department!!! To top things, I then get a phone call from a snotty consultant that wants to tell me again it has gone to the FD. Well, I told her I am tired of hearing excuses and so-called apologies. She had the cheek then to give me attitude..." I do apologise but HOWEVER...". Well that is where I said goodbye. I can't believe such a big organisation can work with such *********** and rude people!!!! I am passed frustrated!!!</p>