AS
Amanda S
1 reviews | Active since Feb 2016
29 Feb 2016, 14:52
Still waiting for monthly invoice
To cut a VERY long story short, it is impossible to receive an invoice from Multichoice for my DSTV account. I'm constantly told to log in to the website to check, but I can not imagine WHY it is so difficult for Multichoice to do what every other company in South Africa does: send a monthly invoice and statement.<br> <br> This is simply not on.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
03 Mar 2016, 15:34Hello amandastrydom,
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
We are unable to generate invoices on our end however, we have escalated your request to our finance department for urgent assistance.
We will provide feedback as soon as more information becomes available.
Should you need further assistance, Please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
We are unable to generate invoices on our end however, we have escalated your request to our finance department for urgent assistance.
We will provide feedback as soon as more information becomes available.
Should you need further assistance, Please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
DStv (MultiChoice)'s reply03 Mar 2016, 15:34
Official
Hello amandastrydom,
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
We are unable to generate invoices on our end however, we have escalated your request to our finance department for urgent assistance.
We will provide feedback as soon as more information becomes available.
Should you need further assistance, Please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
We are unable to generate invoices on our end however, we have escalated your request to our finance department for urgent assistance.
We will provide feedback as soon as more information becomes available.
Should you need further assistance, Please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna