AS
Alain S

1 reviews | Active since Mar 2009

10 Nov 2016, 12:42

Still waiting for invoices !!!

<p>Hi</p> <p> </p> <p>DSTV feel they do not have to send their customers invoices / statements.</p> <p> </p> <p>Have paid my account and still waiting for an invoice since 2 November 2016.</p> <p> </p> <p>Not sure what to do anymore ?!</p>

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Nov 2016, 12:49
Official

Dear Alain

We are acknowledge receiving your query. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Nov 2016, 13:05
Official

Dear Mr A Shmaryahu

We apologies for the delayed response. Upon checking your account we confirm that your DStv service was upgraded to the Premium package, and statement was requested to be send to your e-mail address on the 5th November 2016. Kindly let us know if there is anything else we can assist you with.

Regards

Nesta

AS
Alain S's update10 Nov 2016, 13:29
Reviewer Update

Hi

I think you need to rather go back in your records. I have been asking for invoices / statements since July and received one. This has nothing to do with the DSTV upgrade at all.

AS
Alain S's update22 Nov 2016, 21:48
Reviewer Update

Still not response !!!!