Still waiting for delivery

Item: DStv (MultiChoice)
Rating: 2
Author: Ziyanda N

I am still waiting for delivery of my DSTV explorer decoder, this has been the longest and most draining process. I was told that my decoder was dispatched on 27 November 2015, after having to re do the DPP application. Please advise me about when I can actually expect to receive delivery of the decoder.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

08 Dec 2015, 07:55

Hello Znqebelele,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply08 Dec 2015, 07:55

Official