still waiting for box office movie

<p>I rented a movie yesterday on box office paid wits my credit card.when I called dstv yesterday I was told nothing is showing on their side no payment has gone through. This is strange because the pay u system said transaction successful twice. I called the bank 2 transactions have gone through my account it even shows on my statement but dstv is telling me no payment has been received. I even tried with my other bank account so I have 3 times for one movie and it's still not "showing" on their side. So disappointed because instead of enjoying a movie I have been left frustrated with no one who can give me a solution from dstv </p>