Still waiting for a response....from Dinah.....??Generic Response,Still Poor service

Good Day Dinah, Thank you for your response,I think your reply is a very generic response.You are referring to the same Price Lock Finance team and payment arrangement team that I have also confirmed above have never responded.On record,I have never requuested a payment arrangement.I would recommend you go back to the last 7 months of my voice recordings that you should have on record and please listen to it and note that they still must be in a backlog.As I have said before and above,it seems as though rudeness is part of the service you give.The Manager on duty,another message was left for her on Saturday at 3pm and still no call.Customer Service????????We have been loyal DSTV subscribers and it is shame on service we have recieved.All my calls,bank statements and time....who is going to re-imburse me...Nobody wants to take ownership...listen to recodings and see what has been told...tired of repeating my story and laziness......Still waiting....for a response