1 reviews | Active since Jun 2014
Still waiting DStv multichoice
I wonder how long it is still going to take DStv to pay my money back which was *******ly deducted a week ago. Quick to take my money but not quick to refund
Dear Janet,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Janet,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Janet
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
According to our records both payment debited on the 3 September 2018 was return as unpaid by your bank on the 9 September 2018 resulting in your account reflecting an overdue amount and no refund due to you.
Your service is currently active on the DStv Premium Package.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Janet
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
According to our records both payment debited on the 3 September 2018 was return as unpaid by your bank on the 9 September 2018 resulting in your account reflecting an overdue amount and no refund due to you.
Your service is currently active on the DStv Premium Package.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,