cH
chris H

1 reviews | Active since May 2012

05 Feb 2015, 16:56

STILL WAITING DSTV

Dear DSTV This is my 3rd complaint on this site regarding the delivery of my explora. After numerous escalations of my complaint and promises by your courier company I AM STILL WAITING FOR THIS ELUSIVE EXPLORA. I am a loyal dstv subscriber for the last 5 years. Dont bother phoning me because my complaint will only be ESCALATED AGAIN.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Feb 2015, 08:38
Official
Hello chrispe,

We have escalated your query to the DPP department to assist you directly with your concerns.

We would like to sincerely apologise for the delay and any inconvenience caused.

Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Warm Regards

Kristel

Best regards,