LS
L S
1 reviews | Active since Jan 2015
13 May 2015, 13:24
STILL WAITING!!!
My husband ordered the DSTV Explora with payment plan from Dstv on the 2nd of April, to date (May 13), we are still awaiting delivery. Dstv told us on 02/04/2015 that the courier service will contact us the following Tuesday/Wednesday to discuss delivery date &
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Replies (1)
DStv (MultiChoice)'s replyOfficial
15 May 2015, 14:53Hello lorealsmith,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have tried to contact you without any successes.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
You may also request assistance from any of these channels:
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o - ***
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have tried to contact you without any successes.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
You may also request assistance from any of these channels:
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o - ***
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply15 May 2015, 14:53
Official
Hello lorealsmith,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have tried to contact you without any successes.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
You may also request assistance from any of these channels:
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o - ***
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have tried to contact you without any successes.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
You may also request assistance from any of these channels:
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o - ***
Regards
Rupert
Best regards,