FW
Faranaas W

1 reviews | Active since Jun 2011

12 Apr 2017, 14:29

Still Waiting

<p>How long does it take for someone from your finance department to call? Whenever I call the call center,the person I speak to as to escalate it.</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Apr 2017, 14:36
Official

Dear Faranaas

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Apr 2017, 10:33
Official

Good day Faranaas

Thank you for taking my call today.

I have referred your request to our Price Lock team to contact directly to assist.

As promised, I will follow up with you and wishing him a speedy recovery.

If you have any queries, please do contact us.

Kind regards

Dinah

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Apr 2017, 11:24
Official

Good day Faranaas

As promised, I've checked your DStv account.

Our records show that you have been contacted regarding your billing query.

Also, you've reached an agreement regarding the status of the account.

Please feel free to contact us should you require any further assistance.

Best regards

Dinah

Best regards,