Still waiting...

<p>App**** for the Explorer price lock deal twice. No feedback as yet. There are numerous ads on TV regarding this deal, why advertise if you can't deliver? Customer service keeps on apologizing on this "department's" behalf, WHY? Why can't I speak to a manager or be transferred to this "department" when I call to follow up. Consultants guarantee a call within 72hrs, it's now a week later. </p>