rC
retasha C
1 reviews | Active since Oct 2012
10 Dec 2015, 00:03
Still waiting
I cancelled my insurance in August already, October and November multi choice still deducted R28 for insurance, I'm still awaiting you to return my monies after numerous complaints, what's happening there at multi choice, is nobody taking our complaints serious. I also want to know why an extra R50 was taken off this month. Totally unacceptable. I will continue to complain until all my monies are reimbursed.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Dec 2015, 09:09Hello retashaclinton17,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply12 Dec 2015, 09:09
Official
Hello retashaclinton17,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,