RH
Ryan H
1 reviews | Active since Jan 2015
06 Feb 2015, 13:17
still very unhappy
So i get the feeling that Multichoice is convenient with the SH***Y response that they have given,no call or anything to check with me if i have gotten assistance,by going through reports by other Multichoice sufferers i see that i am not the only 1having this problem and the constant variable is Multichoice..I am infuriated by this service and treatment,i would love for someone whose job is to actually assist us to call me back or email me please.<br> <br> [Email Removed]
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Replies (1)
DStv (MultiChoice)'s replyOfficial
11 Feb 2015, 15:51Hello ryanhanumuthoo,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard. We tried to contact you on the mobile number provided, however the calls goes to voice mail we left a voice message.
Our records indicate that you received Call Centre assistance on 4 February 2015 . If you require further assistance in this regard, please inform us by return e-mail.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard. We tried to contact you on the mobile number provided, however the calls goes to voice mail we left a voice message.
Our records indicate that you received Call Centre assistance on 4 February 2015 . If you require further assistance in this regard, please inform us by return e-mail.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply11 Feb 2015, 15:51
Official
Hello ryanhanumuthoo,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard. We tried to contact you on the mobile number provided, however the calls goes to voice mail we left a voice message.
Our records indicate that you received Call Centre assistance on 4 February 2015 . If you require further assistance in this regard, please inform us by return e-mail.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard. We tried to contact you on the mobile number provided, however the calls goes to voice mail we left a voice message.
Our records indicate that you received Call Centre assistance on 4 February 2015 . If you require further assistance in this regard, please inform us by return e-mail.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta