AH
Angelique H
1 reviews | Active since Jul 2013
21 Dec 2015, 10:41
STILL TEARING MY HAIR OUT
After my last complaint on hellp peter multichoice sent me an email saying they will contact me and marked the complaint as responded to. Surprise, surprise they have still not contacted me and I sit with the same problem. They keep cutting me off every few days even after I paid for a year upfront as an attempt to stop them cutting me off. I have to phone from Margate to Durban every 2nd week or so to get them to reconnect me. PATHETIC COMPANY, PATHETIC SERVICE. Get your act together Multichoice!
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Replies (1)DStv (MultiChoice)'s replyOfficial
22 Dec 2015, 13:24Hello whatpassword,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply22 Dec 2015, 13:24
Official
Hello whatpassword,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
