1 reviews | Active since Apr 2012
Still receiving no feedback- BAD BAD BAD customer service
I am still waiting on feedback from Multichoice. I emailed. I commented on my previous Hellopeter complaint!!! A issue that was supposed to be fixed more than a month ago is STILL not fixed. You debited too much money from my account. You owe me money, and you can not even get back to me to fix it. very very disappointed in a company that is claiming to be good, but not delivering on it at all!
Dear Ms Carla,
Thank you for bringing this matter to our attention.
As we're committed to resolving your query. Our consultant will get in touch with you for further assistance.
We look forward to continue serving you as our valued customer.
Kind regards
Dinah
Dear Ms Carla,
Thank you for bringing this matter to our attention.
As we're committed to resolving your query. Our consultant will get in touch with you for further assistance.
We look forward to continue serving you as our valued customer.
Kind regards
Dinah
Dear Ms Carla,
We tried to contact you today but could not reach you.
As your feedback is important to us. We have requested Nokuthula to be in contact with you for further ***istance.
Thank you for taking the time to contact us.
Kind regards
Dinah
Dear Ms Carla,
We tried to contact you today but could not reach you.
As your feedback is important to us. We have requested Nokuthula to be in contact with you for further ***istance.
Thank you for taking the time to contact us.
Kind regards
Dinah
Dear Ms Grove,
As per the feedback from our Decoder Payment Plan team.
Your credit (R337.57) that was reflecting in the residential account has been transferred into your Payment Plan account.
It is possible that you will be billed R899.00 on 29 May 2016 for your Payment Plan account. This is because our debit order magnetic tape has already processed your monthly subscription. However, your credit will remain in your Payment plan account.
We would like to thank you for a continuous interaction with us regarding your query.
Please do notify us should you require any further assistance.
Kind regards
Dinah
Dear Ms Grove,
As per the feedback from our Decoder Payment Plan team.
Your credit (R337.57) that was reflecting in the residential account has been transferred into your Payment Plan account.
It is possible that you will be billed R899.00 on 29 May 2016 for your Payment Plan account. This is because our debit order magnetic tape has already processed your monthly subscription. However, your credit will remain in your Payment plan account.
We would like to thank you for a continuous interaction with us regarding your query.
Please do notify us should you require any further assistance.
Kind regards
Dinah
Dear Carla,
Thank you for taking our call today.
As advised, we don’t have a direct contact number for our Decoder Payment Plan team. Hence we always refer this matter to them.
We do apologise for the inconvenience caused in this regard.
Should you require any further assistance, please don’t hesitate to contact us.
Kind regards
Dinah
Dear Carla,
Thank you for taking our call today.
As advised, we don’t have a direct contact number for our Decoder Payment Plan team. Hence we always refer this matter to them.
We do apologise for the inconvenience caused in this regard.
Should you require any further assistance, please don’t hesitate to contact us.
Kind regards
Dinah