Still payment hasn't been allocated

Item: DStv (MultiChoice)
Rating: 2
Author: Karen R

On the 1st of June I made payment for the Easy View package of R100.00. Still after almost 2 months, my payment of R100.00 has not been allocated to my account. My money is missing, no one response to emails and telephone calls leads to nothing as you cannot speak to someone in the accounts department. Is there something fishy going on here? What is the problem? And don't send me one of your automated responses.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

23 Jul 2015, 08:29

Hello karenr,

We were unsuccessful in telephonically discussing your enquiry.

Please provide us with your proof of payment for us to assist further.

We have forwarded an e-mail to your personal e-mail address, where you can respond with the required information.

Thank you for taking the time to contact us.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah

DStv (MultiChoice)'s reply23 Jul 2015, 08:29

Official