JVDm
Juanita Van Der merwe
1 reviews | Active since Jul 2015
17 Mar 2016, 15:10
still nothing
This is now my 3rd attempt to get back my money from multichoice. On 11 march i was advises that my refund would be accessible on Monday.... Its Thursday and still nothing. I'm not sure what ela to do as nothing seems to be working. This has taken a month to resolve.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
23 Mar 2016, 14:54Hello Sydmax,
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
We fully understand the frustration and irritation that you may have experienced in waiting for long periods of time, and in trying so many times to get resolution from us.
As discussed telephonically, for more detailed information pertaining to your query, please refer to your personal email address.
Should you need further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com.
Regards
Elna
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
We fully understand the frustration and irritation that you may have experienced in waiting for long periods of time, and in trying so many times to get resolution from us.
As discussed telephonically, for more detailed information pertaining to your query, please refer to your personal email address.
Should you need further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply23 Mar 2016, 14:54
Official
Hello Sydmax,
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
We fully understand the frustration and irritation that you may have experienced in waiting for long periods of time, and in trying so many times to get resolution from us.
As discussed telephonically, for more detailed information pertaining to your query, please refer to your personal email address.
Should you need further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com.
Regards
Elna
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
We fully understand the frustration and irritation that you may have experienced in waiting for long periods of time, and in trying so many times to get resolution from us.
As discussed telephonically, for more detailed information pertaining to your query, please refer to your personal email address.
Should you need further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com.
Regards
Elna
Best regards,