Still not reflecting on my account

Here is my previous Hello peter complaint. and it is still not sorted out. I have exhausted every avenue.<br> have emailed Multichoice numerous times and getting no response. My 29th December EFT payment is not reflecting on my account. I have emailed proof of payment through in excess of 5 times. Each time I am told my issue is \being escalated\" I have been cut off numerous times and charged R50 reconnection fee. I am just so fed up now !!! <br> <br> <br> <br> <br> reply on hellopeter<br> <br> <br> <br> <br> Hello youngh,<br> <br> It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.<br> <br> We've checked your account and confirm that no payment dated 29th December 2015, reflects on your account, however please send us your proof of payment to allow us to allocate payment to your account. Should you require any further assistance, please feel free contact us. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.<br> <br> You may also request assistance from any of the below communication c"