Still not activated my DSTV.

I am soo tired of calling the mutichoice call center. I have bought a DSTV on Saturday 09/04/2016. It has taken me 5 telephone calls and my account is still not activated. i have spoken to the following people Macmillan Mabogoane, Sanele, Nandipha, Lukhanyo Nonkelela. I really think that the agents at Multichoice needs proper systems training , and what they lack is first call resolution training. Everyone i have spoken to is soo ***********. All you hear them is say i \ I HAVE ESCALATED THIS ISSUE TO ANOTHER DEPT AS MY SYSTEM DOES NOT ALLOW ME TO\" that's all they say and that's probably all they were trained to say...really its pathetic. I thought that installing a DSTV would be hassle free but its actually becoming too much trouble than its worth. I feel like returning it. What a waste of my time and airtime"