1 reviews | Active since Feb 2015
Still not able to view DSTV
my LNB WAS DAMAGED, I called the guy who was sent by multichoice initially to install my dish to check and they charged me r700 to install and for the extra view LNB,that was on the 13th if I'm not mistaken and I told them I will transfer their money on the 16th..I did.everything went well until on the 27th when my decoder did not respond and I called the guy to give me direction to where I can take my decoder nearby and he said I don't have to he will fetch it for me and take it for repairs but he suspect that it is the power supply, he came and said I must transfer R410 for another decoder or.which I did on the Same day. My decoder was not brought back until on the 30th in the same condition. He said he has to charge me again cause there is no signal, left the decoder in the condition he took it.on The 2nd I took it to the Lynnwood DSTV agencies to check and history showed that it was brought on the 30th and the power supply was fine and no money was paid for the decoder, I brought it back took another decoder to test and the message LNB ERROR shows. He said he will come today to no avail I'm still in the dark about my DSTV now.
Dear Edith
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Dear Edith
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter