SP
Sophia P

1 reviews | Active since Jun 2016

17 Mar 2021, 10:55

Still no word from DSTV with regards to my Price Lock Explora Installation

So have a logged a complaint on the 8th of March, again on the 11th of March 2021 and still no word from DSTV. Is everyone ok there ?? I have lodged my complain on several platforms and it seems not a single one is functioning. Still waiting for my Price Lock Explora installation for which I have signed up on the 12th of February which you have allocated to an installer 429km away from George. Please give your staff a map so that they know to which installer to allocate the job to. It seems to me they are clueless.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Mar 2021, 11:21
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team