Still no solution and pathetic service

After my complaint sent to you on the 3rd February, after calling into the call centre numerous times and speaking to your agents my query is still not resolved. I don't appreciate receiving a response from you, apologizing for the disgusting service when absolutely nothing has been done about it!<br> I don't know where else to take my query to- your agents are unable to help me, complaining on your Facebook page gets no response,emailing your complaints department doesn't work and clearly hello peter doesn't either. <br> On Friday night my dstv was cut AGAIN, after spending 20 minutes on the phone with an agent who wasn't very helpful , it was reconnected again. Its just a matter of time before it gets cut again and I need to explain my problem, for the 6th or 7th time, to one of your *********** agents.