1 reviews | Active since Mar 2014
Still no service from multichoice. ***********
Hello Mannetjies,<br> <br> It is with regret that we learn of the frustration and inconvenience you have experienced with your self-service account. Please accept our sincere apologies in this regard.<br> <br> Please be advised that we have linked your decoders and smart cards, V...... & & 4... and V10... & 101...... to your profile and updated your details on the website.<br> <br> You need to use the following information to access the [URL Removed] website e-mail address ... and username m..., you will be able to have access.<br> This is the report from previous complaint to multichoice.<br> <br> I still cant activate or deactivate my second decoder as was requested. I pay for services I do not use, my call charges are at R400 to multichoice and still nothing is working as was requested.<br> <br> What a bunch of incompetency!!!!<br> Crazy!!!<br> Can someone competent please phone me????
Please accept our sincerest apologies for the delayed responds.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that smart card *** and smart card *** has been linked under e mail address *** as per your e mail request.
Please login to your account and should you experience any difficulties, please advise us by return mail and we will assist you accordingly.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for the delayed responds.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that smart card *** and smart card *** has been linked under e mail address *** as per your e mail request.
Please login to your account and should you experience any difficulties, please advise us by return mail and we will assist you accordingly.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert