Still No Service after such a long time

I just got a call from something dot... (a company used to courier my explorer)<br> The lady just asked me now if I had received my unit. (For crying in a bucket, my device was ordered and paid for in November) It's really appalling to still be receiving such calls.<br> Anyway, we still reached an impasse in December when I spoke to a lady called Nokuthula and was advised that my funds were going to be received back.<br> No prizes for guessing if that transpired. I still don't have my money.<br> I'm giving you until the end of the month (31 January 2016) to pay me back and pick up your device or else I'll have no choice but to sell the device to recover my money.<br> Please treat this with utmost urgency as I'm tired of waiting for your sloppy processes to complete.<br> <br> Regards<br> Bonga