GB
Gerhard B
1 reviews | Active since Oct 2010
16 Mar 2015, 13:52
Still no SERVICE
This was sent to me a week ago, and no action. PATHETIC!!!!!<br> <br> Hello gburger,<br> <br> We have escalated your query to the DPP department to assist you directly.<br> <br> We sincerely apologise for the delay.<br> <br> Here are our touchpoints:<br> @DStvcare (twitter)<br> DStv (Facebook)<br> [Email Removed]<br> DStv forum<br> [URL Removed] <br> <br> Warm Regards<br> <br> Kristel
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Replies (1)
DStv (MultiChoice)'s replyOfficial
17 Mar 2015, 09:21Hello gburger,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that your query was escalated to the DPP department for urgent assistance and to call you directly with your concerns as confirmed.
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that your query was escalated to the DPP department for urgent assistance and to call you directly with your concerns as confirmed.
Regards
Nesta
DStv (MultiChoice)'s reply17 Mar 2015, 09:21
Official
Hello gburger,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that your query was escalated to the DPP department for urgent assistance and to call you directly with your concerns as confirmed.
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that your query was escalated to the DPP department for urgent assistance and to call you directly with your concerns as confirmed.
Regards
Nesta