RP
Robin P

1 reviews | Active since Oct 2015

25 Oct 2017, 11:10

Still no response

I logged a query 48 hours ago and still no resolution , I was charged for something that was suppose to terminate as agreed and confirmed by the agent .

call me on ********** 998 ASAP

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Oct 2017, 11:33
Official

Dear Robin

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv : Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Oct 2017, 15:28
Official

Good day Robin

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

We have been trying to contact you without any success.

Please provide us with an alternative time and contact number to contact you to assist you accordingly.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Oct 2017, 15:29
Official

Good day Robin

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

We have been trying to contact you without any success.

Please provide us with an alternative time and contact number to contact you to assist you accordingly.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,