1 reviews | Active since Oct 2014
Still no response
<p>Wrote another complaint about DSTV's lack of customer service. Was told (By Elna) in response to my complaint on Hello Peter that someone would contact me by Monday 3rd July. Well today is now over and still noone has contacted me. I have been asking for someone to contact me regarding my query for almost a month now, none of your consultants can assist me when I phone you and NOBODY EVER PHONES ME BACK even though EVERYONE I talk to keeps telling me that. Your customer service is PATHETIC. Just tell me what the settlement amount on my 24 month contract is so I can pay it up in full and cancel it please, Im so done. Thank you</p>
Dear Alani
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter Team
Best regards,
Dear Alani
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter Team
Best regards,
Dear Alani
Thank you for taking my call. Apologies for the frustration and inconvenience you have experienced with our service.
As discussed you have been assisted and you were given a settlement amount.
Please let us know if there is anything that we can assist you with in future. We are always here to help.
Kind Regards,
Elna
Best regards,
Dear Alani
Thank you for taking my call. Apologies for the frustration and inconvenience you have experienced with our service.
As discussed you have been assisted and you were given a settlement amount.
Please let us know if there is anything that we can assist you with in future. We are always here to help.
Kind Regards,
Elna
Best regards,
