Still no response

Good Day<br> <br> I sent a complaint earlier this month concerning incorrect billing by Multichoice. I received a follow up response from Elna who mentioned she tried contacting me but at that point in time i was unavailable. I whave been waiting for a follow call ever since andunfortunately have not received one again since, even after responding to say that mornings are difficult tme to contact me due to meetings, therefore any time between 13:00-18:00 is more appropriate.<br> <br> Thisis he link to my original complaint:<br> http://hellopeter.com/multichoice/complaints/7-months-and-multichoice-is-still-***-me-***<br> <br> I have still not received any refund or explanation or follow up concerning the matter. Please provide clarity soonest.<br> <br> Kind Regards